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FAQ - Frequently Asked Questions

T-shirt Sizing and cuts on MOST Ts - Fitted, Men's Unisex Vnecks (for ladies) and Men's Crewnecks

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Men's CREWneck Measurements

How Do I Place An Order?

To place an order on our PinkNGreenGirl site, use our secure PayPal link to place items into your shopping cart. Please make sure to select the correct Size/Color when placing orders. You may also contact us directly via email pinkngreengirlbiz@gmail.com.

 

Payment and Shipping

Payment is made via PayPal or through your Credit/Debit card.  Items are usually processed and shipped within 7-10 BUSINESS DAYS, excluding holidays, weekends, and when we are Out of Office for exhibition shows/business expansion. (Please check our IMPORTANT MESSAGES on the Home page for updates to ordering and shipping). Our items are individually made by hand/made to order. We do not use mass production techniques, making each and every shirt individual attention. For us, it's not about the mass quantity of our shirts, but our quality and uniqueness of product. If ordering for a group, please allow 15 business days.

 

IF ITEMS ARE NOT IN STOCK or PRE-ORDERS,  THIS PROCESS CAN TAKE LONGER AND WE WILL CONTACT YOU FOR UPDATES.  WE ONLY OFFER SHIPPING TO THE 48 CONTIGUOUS UNITED STATES. You may contact us to have items shipped internationally or to Hawaii or Alaska..SHIPPING AND HANDLING RATES WILL APPLY.

 

48 Contiguous USPS Shipping Rates (subject to change)

Flat shipping/handling/delivery rate - subject to change. We are an online business and no longer allow pick-ups, even if you live locally. Thank you for understanding. 

 

Group and Custom Orders

You can customize any of our styles with Line Name/Chapter, etc using GLITTER for no minimum amount.  (If you desire an original design, please contact us...we will offer rhinestone or original glitter designs for group orders  with minimums of 25 paid shirts). There are no exchanges or returns on custom items. If ordering for a group, please allow 15 business days.

 

 

Returns & Refunds (UPDATED - 7.1.23)
 

Can I return or exchange my order?

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We do NOT accept Refunds at this this time BUT do allow EXCHANGES (if item is still in stock) or you can receive Store Credit.  There will no longer be a 20% restocking fee for the exchange, however, the customer is responsible for the shipping of item back to us as well as the shipping cost to have us ship exchanged item. All exchanges must be new/not worn items, no damages, and in original packaging if possible.  You must contact is within 7 days of receipt of item to let us know that you want an exchange and items but be shipped within 14 days of receipt . 

 

*Custom/Personalized/Group Orders/Specialty Items cannot be returned/exchanged - No Exceptions.

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*Purchases made during in-person events may be exchanged during conferences only if item is available. No store Credit or Refunds will be accepted. 

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*Final Sale/ Closeout items and special sale items (anything discounted 30% or more from the MSRP/ORIGINAL RETAIL price or customized items) cannot be returned or exchanged, unless a manufacturer issue. All sales are final on these items

 

How do I return my product?
Before returning merchandise to PinkNGreenGirl /BlingingTs, you are required to obtain a Return Merchandise Authorization (RMA) number by contacting us via email ONLY at pinkngreengirlbiz@gmail.com. Please state the type of item returning, the size, color and reason for returning. Returns without an RMA number attached on the package will not be accepted; we will not be responsible for losses of any kind.

 

Mail returns to:
PinkNGreenGirl Inc
3231 S. Halsted #130

Chicago, IL 60608
 

*** Final Sale/ Closeout items and special sale items (anything discounted 30% or more from the MSRP/ORIGINAL RETAIL price or customized items) cannot be returned or exchanged, unless a manufacturer issue. All sales are final on these items.


When will my return be processed?
Most returns are processed within 5 business days once the merchandise is received and properly checked for damage.It is the customer's responsibility to send the merchandise back to us. VMB Business Incentives, Ltd./PinkNGreenGirl only pays for return shipping for mishandled (wrong item shipped) or defective merchandise.

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